State Farm® Insurance Agent Roger O'Connell

"Danielle helped me get my insurance set up and ready to go. Coming from out of state, she made sure to explain everything and all the steps that were needed when it comes to moving to NC. Very knowledgeable and always willing to answer questions"

"Danielle was very helpful."

"Danielle really is on top. She helped me with all of my inquiries and questions. Very easy and professional process."

"Thank you so much Danielle for making the process so easy and getting us the best discounts and best coverage for an amazing price!"

"Danielle what great to work with! She saved us a couple of hundred dollars for our car and homeowner insurance. She is very knowledgeable, patient and kind. Thank you for your help Danielle!"

"Talk about bending over backwards, these folks are contortionists....... giving me renewed faith in my fellow travelers and State Farm Insurance. GPCheney3"

"I highly recommend this State Farm agency! Ken made the process of switching my auto and homeowners insurance seamless and stress-free. I was initially worried about the hassle of finding a new provider, but the competitive rates and exceptional customer service exceeded all my expectations. Huge thanks to Ken for turning a stressful situation into a great experience!"

"I spoke with Danielle on today. She’s amazing !! Great customer service !! She was a great help today. I’m proud to be a customer of State Farm."

"Danielle was extremely helpful and was able to get me set up with affordable insurance before I even stepped in my car for the first time! She explained, in detail, everything I needed to know and answered any question I had happily! I am so thankful I switched to State Farm! I feel more confident, safe, and at peace!"

"Danielle was nothin but awesome and understood what I was calling for and made sure I became a State Farm customer again"

"Danielle was incredibly helpful and kind. She listened to me and understood what i needed. She didn’t push extras on me and gave me valuable information for future savings as well. On top if that she was really a joy to speak with which is hard to find these days! Thank you so very much!"

"I had a great experience switching my insurance to State Farm. Danielle was extremely thorough and took the time to review everything in detail. I was previously juggling two different insurance companies, and she helped consolidate everything into one State Farm policy, which made things much simpler and more efficient.

She explained my coverage clearly, answered all my questions, and made sure the switch was smooth from start to finish. I felt informed and confident the entire time. Highly recommend working with her if you’re considering a switch."

"I called State Farm to provide some information on my new car. In talking with Alyssa, I inquired on some changes regarding my automobile policy that I didn’t understand. She explained that NC had made some changes regarding uninsured and underinsured motorists which required State Farm to let policy holders know. I’d suggest Alyssa write the next policy in words people can understand! Each time I’ve called their office I get pleasant, helpful people beginning with DeAnn when I first moved to the area. Thanks for your help and patience! Connie"

"Danielle saved me big money, was so polite, and patient. 10/5."

"Let me start by saying this is a 10 out of 10 no-brainer recommendation to allow State Farm to take care of you. They’ve been nothing less than incredible to me the entire time I’ve been covered with them for auto insurance and renters insurance. My only reasoning for parting ways was simply due to a home insurance and auto insurance bundle as I’m a new homeowner. That being said they are my number one choice and if anything changes in the future, they are the first people I will be calling. Everyone here is so kind, professional, honest and truly look out for their customers! Thank you State Farm for taking care of me!!"

"I spoke with Danielle she got me a good rate and she does her job really good"

"So I bought my policy today through a gentleman here at a local office named Thomas. He was amazing funny guy very patient very down to earth made me feel seen. I appreciate him. He was so helpful, kind and Patient . I just wanted to share that with you guys so that if you’re thinking of using State Farm call and ask for Thomas, I promise you won’t regret it. He’s the best!"

"These guys are great, and Lara has been super helpful. She is friendly, clear, explained all my options, and has been very patient with any changes I requested. Definitely recommend!"

"Lara was a huge help in acquiring insurance for my special vehicle I purchased. She made it very easy to work through the process and worked hard to get me coverage. Much appreciated!"

"Customer service sucks. I have had State Farm for years and this new group has been nothing but issues."

"Just wanted to take a moment and give Danielle a big thanks in making my family and myself experience of changing insurance being the easiest thing I have done and she wasn't AI. Knowing we can call and talk to someone when ever we have a question instead of talking to an AI person we get someone we can trust."

"I worked with Danielle who gave me a great quote for my new vehicle and renters insurance. I am paying less for a 2025 vehicle and renters insurance vs. what I was paying for my 2012 vehicle alone. I wish I reached out to them sooner and I would have been saving so much money. I appreciate Danielle’s kindness and great customer service. A pleasure to work with her. I would refer her to anyone who needs insurance. Thank you again Danielle."

"We have been customers of State Farm here in Davidson, NC. I have had the best experience with the staff at Roger O'Connell Agency. They have answered all my questions as well as explain what policies I needed. They were fast and efficient with returning my calls or emails."

"I believe it has been three years running that Danielle has called me, the first year I said no, the second year I said no, and I thought that would be the last time I heard from D', no, she call me a third time, you may now welcome me to your family. D; you really are persistent."

"Disappointing. We met Roger at a meet and greet and sat together for a light meal. We decided to change our insurance to his firm. After some difficulties with his new agent regarding coverage questions, we asked to speak to Roger, twice. We were not even given the courtesy of a return call or email by Roger. His agent responded and let us know Roger was unavailable and the second time he was out of the office and busy. Why did Roger even bother to solicit business, hand out promotional materials, and then completely ignore us, his new clients? Our decision, we cancelled the policy one week later for this lack of response to our policy coverage questions, and overall poor quality of customer service from Roger O'Connell."