State Farm® Insurance Agent Roger O'Connell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
cynrae7
September 9, 2024
"Zak made the process of switching to State Farm so easy! Highly recommend!!"
"Thank you for sharing your positive experience! It's fantastic to hear that Zak made your transition to State Farm smooth and easy. Your recommendation means a lot to us!"
Donella Herring
September 9, 2024
"I called needing an Homeowners Insurance plan that was affordable and combined with auto. Danielle; she was so professional, compassionate, caring and she searched hard to bring our rates to an incredibly blessing. I called her my angel. 😇🙏 I will be telling a lot of people about you and your company. Thank-you so very much! God Bless: Donella Herring"
"Thank you so much for your kind words, Donella! It’s wonderful to hear that Danielle was able to assist you with such professionalism and care. We're delighted that you found a plan that works for you and your family. Your recommendation means a lot to us. God Bless!"
Angelo A. Lorusso, Jr.
August 28, 2024
"We needed renters insurance and called Roger O'Connell State Farm. We spoke with Zak Krusemark and it was the most simple and informative call that we have had in a long time. We appreciate the time Zak took to get us what we needed. We highly recommend."
"Thank you so much for sharing your experience! It's fantastic to hear that Zak made the process of getting renters insurance simple and informative. We appreciate your recommendation and are glad we could assist you!"
Mimi Reynolds
August 9, 2024
"She was very good polite helpful and very sweet thank s so much sarah"
"Thank you, Mimi! It's wonderful to hear that Sarah was polite, helpful, and sweet during your experience. We appreciate your kind words and are glad we could assist you!"
Courtney Konsul
August 6, 2024
"Just came to say that Danielle is the most professional and helpful insurance agent that I have ever dealt with! She took her time explaining all the steps of switching home owners insurance to me. Highly recommend State Farm and their personalized care!"
"Thank you so much for your kind words, Courtney! Danielle is dedicated to providing professional and helpful service, and it's wonderful to hear that she made your experience with switching homeowners insurance so smooth. We appreciate your recommendation and are here to help with any future needs!"
Frankie Bogutsky
August 5, 2024
"Danielle Wells was so pleasant to work with, very helpful, and obviously very knowledgeable."
"Danielle's dedication and expertise truly shine through! It's wonderful to hear you had such a positive experience. Thank you for sharing!"
Dallas Kimberlin
August 1, 2024
"Absolute wonder! Danielle wells was so helpful! Going so far as to help me call my previous company to cancel, when they were giving me a hard time.(she even waited on hold with me multiple times.) So helpful to have someone knowledgeable on your side explaining all along the way! Needless to say I switched today!"
"Thank you so much for sharing your experience! It's fantastic to hear that Danielle was able to assist you so thoroughly, even going the extra mile to help with your previous company. We're delighted you made the switch and are here to support you every step of the way!"
karisma vaughan
July 31, 2024
"I spoke with Zak Krusemark and he was very very helpful and assisted me with everything I needed. Extremely nice and has 10/10 customer service!! Very educational, gave great advice, and is funny!!! Thank you so much with helping me with my renters insurance!!!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
"Thank you so much for sharing your experience with Zak! It's fantastic to hear that he provided you with excellent service and valuable advice. We're delighted that you're satisfied with your renters insurance. Your feedback means a lot to us!"
Terry Tyree
July 30, 2024
"Zak was so helpful in helping us transitioning from our old insurance company to State Farm. He helped find us all possible deductions we qualified for. I felt he was treating us as he would one of his own family. Thank you Zak"
"Thank you for sharing your experience, Terry! It's wonderful to hear that Zak made your transition to State Farm smooth and found all the deductions you qualified for. We always aim to treat everyone like family!"
Ashleigh Edwards
July 12, 2024
"I had the pleasure of getting my renters insurance through Roger O’Connell State Farm! Zak Krusemark was super helpful, kind, and made the experience quick and easy!"
"Thank you for sharing your positive experience! If you have any questions in the future, feel free to reach out."
Tom P
July 10, 2024
"My experience with Danielle Wells, was easy convenient, painless, professional. She answered all my questions and concerns with patience and care, and was a pleasure to deal with. Thanks, Tom Perniciaro"
"Thank you for sharing your positive experience with Danielle! We're thrilled to hear that she provided you with excellent service and addressed all your questions and concerns with care. We appreciate your kind words and look forward to assisting you in the future."
Stephanie Griffin
June 26, 2024
"I’m a very happy customer with the insurance quote that Mr. Zachariah Hamilton quoted me on. The previous company I was with they was just to high. I was able to save a lot of money he was straight forward with accurate information . I got auto, rental, and renters, which lead up to him starting my policy on the same day check him out asap. Thank you!"
"Thank you for sharing your positive experience, Stephanie! We're thrilled to hear that we were able to provide you with a competitive insurance quote and help you save money. We appreciate your trust in our agency for your auto, rental, and renters insurance needs. Thank you for choosing us!"
Weiwei Feng
June 6, 2024
"I called Roger's office to get a renter's insurance quote and got connected with Zak, the sales rep. I am really impressed by his experience and expertise. I immediately decided to go with State Farm on the renter insurance. More importantly he has been very patient and diligent in trying different options to help me out with my auto and home owner insurance. Even though State Farm did not win my business in auto and home owner insurance, Zak has won my trust."
"Thank you for sharing your positive experience with Zak at our agency, Weiwei! We're thrilled to hear that Zak's expertise and dedication made a lasting impression on you. We appreciate your trust in us for your renter's insurance and are here to assist with any future insurance needs you may have."
Demetrius Mayhue
June 3, 2024
"The whole process was quick and very professional from the time I he gave me the quote until a week or to later when I actually when with the quote he gave. 5 star service👌🏾.🌟🌟🌟🌟🌟"
"Thank you, Demetrius, for sharing your positive experience with us! We're thrilled to hear that you found our service quick and professional. We appreciate your 5-star rating and look forward to continuing to provide you with excellent service."
Clarrese Dove
May 30, 2024
"Zak have talking and texting him several days also phone tag. He answered all my questions didn’t mind returning phones calls it was a pleasure talking to him and also when called the ladies that answered the phone was very nice not like the other company I had !!!! Thanks Zak"
"Thank you, Clarrese! We're glad to hear you had such a positive experience with our team! We look forward to helping you in the future."
Madeleine Baublitz
May 7, 2024
"The representative I spoke to about getting renters insurance, Zak Krusemark, was extremely knowledgable, kind, and helpful. I got a great price on my insurance, and Zak even reached out after I moved into my new apartment. Great experience so far!"
"Thank you, Madeleine! We're so glad to hear how helpful Zak was!"
Rachel Wallis
May 2, 2024
"Sooo amazing!!! l've been shopping around for new insurance for a week or so. Everyone was offering my monthly premium to be over $200 a month. I have a squeaky clean driving record. Like cleaner then clean! StateFarm, Agent Danielle Wells, truly saved the day and made my life better! She was able to give me a much lower, like $50+ a month, cheaper policy. She made me feel heard and appreciated for inquiring about StateFarm. She fully explained everything sooo well. She gave me excellent advice and shown strong empathy to me. I wasn't just a number or another customer. She sent all my information to my email and included information regarding life and health insurance. I really hope I have a great experience with StateFarm and our partnership will last a lifetime. Thank you again Danielle for your excellent experience, knowledge, patience, and guidance. Your a true Rock Star! Enjoy your next vacation, definitely well deserved! 🤗🤗🤗🤗🤗 🌟🌟🌟🌟🌟"
"Thank you, Rachel! We're so glad Danielle was able to help you save so much on your auto insurance and make you feel so seen and appreciated. We have a great team here that really goes above and beyond! Looking forward to working with you in the future. "
Isaac Boice
April 30, 2024
"I called to ask about a few policies and ended up getting insurance through them. They were extremely helpful and answered all my questions. Zak Kruesmark was great, I really appreciate how nice they are."
"Thank you, Issac! Zak is a great part of our team - we're so glad he was such a help!"
Israel Sturdivant
April 29, 2024
"Zak Krusemark was very helpful and made me feel that I could trust him and the company. I feel I am in safe hands and would recommend there company."
"Thank you, Israel! Zak is a great part of our team, and we're thrilled he was able to make it such a stress-free process. "
Damon Anderson
April 23, 2024
"Tremendous props to Roger and his team. They intervened for us during a frustrating experience, and acted as advocates on our behalf. Challenges inform...strengthening or weakening a relationship. The engagement by Roger and his team completely exceeded our expectations, and positively transformed our experience...we are grateful. Unexpectedly, this is the best and most memorable customer experience we've had in years. They showed us what they're made of, and we will remember it. If you're looking for a great agent / team, look no further..."
"Thank you, Damon! We're so glad our team was able to help you with that! We work hard to make sure our customers are taken care of. Looking forward to working with you in the future!"
Teresa Young
April 16, 2024
"This insurance agency was suggested to me when I moved to NC almost three years ago, and they have always been great! I've been working with Alyssa for the last year and she is wonderful. She is knowledgeable and always helps me out with all of the paperwork I've needed for my renters insurance!"
"Thank you, Teresa! We've loved getting to help you out over the last few years. Looking forward to working with you in the future!"
Kelly Chavez
April 9, 2024
"I have been with State Farm over 20 years and could not ask for a better group to work with. Alyssa Coleman never fails to come through anytime I ask for something she is right on top of it getting it done. May you all continue to be the best and thank you!"
"Thank you, Kelly! We're so lucky to have awesome team members like Alyssa here. We look forward to working with you again!"
Jackie Ward
April 5, 2024
"Zak Krusemark was very helpful and made me feel that I could trust him and the company. He answered all my questions and was very pleasant."
"Thank you, Jackie! Zak is a great part of our team here. We're so glad he was able to help you out!"
Mary Ellen Rizzo
April 4, 2024
"This agency has been wonderful to deal with for the last several years that we lived in Charlotte. Great customer service. Pleasant people to deal with and quick answers and help. Thank you."
"Thank you, Mary Ellen! We're so glad we've been able to help you over the last few years. "
L Allsbrook
April 4, 2024
"Call and check on a price quote and I was very pleased with the price that was given to me. I went ahead and change insurance."
"Thank you! We're so glad we were able to help you with your insurance."