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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teresa Young

April 16, 2024

5  out of  5 rating by Teresa Young
"This insurance agency was suggested to me when I moved to NC almost three years ago, and they have always been great! I've been working with Alyssa for the last year and she is wonderful. She is knowledgeable and always helps me out with all of the paperwork I've needed for my renters insurance!"
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Kelly Chavez

April 9, 2024

5  out of  5 rating by Kelly Chavez
"I have been with State Farm over 20 years and could not ask for a better group to work with. Alyssa Coleman never fails to come through anytime I ask for something she is right on top of it getting it done. May you all continue to be the best and thank you!"
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Jackie Ward

April 5, 2024

5  out of  5 rating by Jackie Ward
"Zak Krusemark was very helpful and made me feel that I could trust him and the company. He answered all my questions and was very pleasant."
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Mary Ellen Rizzo

April 4, 2024

5  out of  5 rating by Mary Ellen Rizzo
"This agency has been wonderful to deal with for the last several years that we lived in Charlotte. Great customer service. Pleasant people to deal with and quick answers and help. Thank you."
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L Allsbrook

April 4, 2024

5  out of  5 rating by L Allsbrook
"Call and check on a price quote and I was very pleased with the price that was given to me. I went ahead and change insurance."
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Don Crowder

April 3, 2024

5  out of  5 rating by Don Crowder
"I'm a new client of State Farm. Roger O'Connell State Farm worked with me to give me an extraordinary rate. I was quite comfortable with the level of service I was given. After 20+ years with Allstate, I have found a new home with Roger O'Connell State Farm."
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Wendy Imboden

March 28, 2024

5  out of  5 rating by Wendy Imboden
"Thorough, professional, prompt attention and customer service! This team is the best! They made my transition from the west coast to NC easy and hassle-free. Found me the best options, and stayed in communication every step of the way in spite of my crazy schedule. Truly grateful!"
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Curlin Sullivan

March 20, 2024

5  out of  5 rating by Curlin Sullivan
"I was in a car dealership in Savannah Ga, and Alyssa had all my new insurance info to me asap so I could purchase on the spot. Amazing support."
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James Gavin

March 15, 2024

5  out of  5 rating by James Gavin
"I had the pleasure of working with Zak Krusemark. I called in to get a quote on auto insurance, and after reviewing my auto coverage, Zak then took a look at my home owners insurance (both with well known companies). Long story short, by the end of that call he was saving me over $10K per year. I honestly couldn't believe it. Wish I had done this years ago."
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Ryan Stafford

March 12, 2024

5  out of  5 rating by Ryan Stafford
"Zach was very helpful getting my new policy in place when switching from progressive!"
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Asjaneh Taylor

February 26, 2024

5  out of  5 rating by Asjaneh Taylor
"Danielle was Amazing , knowledgeable, caring and very informative. Kind person to speak to ! I didnt have one question because she was informative and descriptive. Great deal offered . Easiest insurance sign up ever !!!!! I’m definitely team Danielle !"
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Tom Lombardo

February 23, 2024

5  out of  5 rating by Tom Lombardo
"Great Phone experience with agent Zach Krusemark Spoke very clearly understandable not pushy. Very informative about policy, my needs any many questions yes many. 5 star service Kudos Tom happy customer"
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Margaret Gill

February 23, 2024

5  out of  5 rating by Margaret Gill
"I spoke with Zak in your office today and he was EXTREMELY helpful and patient with all the questions I had regarding my coverage. If I could give 6 stars, I would."
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Marcia Roebuck

February 22, 2024

5  out of  5 rating by Marcia Roebuck
"Had a great opportunity working with Zac yesterday, he took the time to make sure I was completely satisfied and knowledgeable about my policy and etc.. We need more individuals in the world like Zac!! I wish him nothing but the best for him."
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Lauri Burns

February 19, 2024

5  out of  5 rating by Lauri Burns
"Zak is the best,so nice and easy to deal with about the policy,state farm Is lucky to have him,and Zak,thank you for your service 🇺🇲"
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Walter Aguilar

February 9, 2024

5  out of  5 rating by Walter Aguilar
"Zak Krusemark was of great help. He helped me change my policy with a great attitude even though it was late on a Friday. Would recommend."
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Mary Duncan

February 7, 2024

5  out of  5 rating by Mary Duncan
"Very pleasant,explained everything very detail fed"
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Melanie Streat

February 5, 2024

5  out of  5 rating by Melanie Streat
"Zak Krusemark, came through for me. I was having a rough day along with attempting to get a quote from several other carriers. I’ll admit I wasn't in the best mood, Zak was patient and continued to deliver the perfect call and quote. Great mild mannered, professional."
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Maghan Gwinn

February 2, 2024

5  out of  5 rating by Maghan Gwinn
"zak krusemark was professional and helpful and got my family an awesome rate on renters insurance!"
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Justin Locklear

February 1, 2024

5  out of  5 rating by Justin Locklear
"Alyssa was very helpful and thorough in finding us the best rate that she could. She also took the time to go through each line item and make sure that the coverage given was the most suitable for our needs."
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Denise Colter

January 24, 2024

5  out of  5 rating by Denise Colter
"Great company I had a fire in my apartment on last night it was so hectic water with water all over the place I got a call at 3 am from Mr. O'Connell making sure my family and I were safe it made a difference in my mood on last night he made sure that we were ok asking if we needed help with housing I"m so thankful to have them in my corner. Even the staff has been great If you need auto or renters please reach out to them."
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Stephanie Sentas

January 22, 2024

4  out of  5 rating by Stephanie Sentas
"State Farm has provided great insurance options that are affordable. The customer service is very helpful."
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April Cress

January 22, 2024

5  out of  5 rating by April Cress
"5 stars from Michael Flake"
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Lynn K

January 18, 2024

5  out of  5 rating by Lynn K
"Danielle was awesome! She was friendly, professional & knowledgeable. I called to get a quote & ended up switching all of my policies because the rates were substantially lower & the service was great!"
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Lakeisha Cribb

January 17, 2024

5  out of  5 rating by Lakeisha Cribb
"I’ve always been happy with my insurance agent Danielle Wells. Any all my insurance needs, she is on it. From home, auto ; for me and daughter and insurance needs when daughter went to college. Would recommend her to anyone looking for a new agent. Quick with responses and quotes."