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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nenarican13

January 29, 2025

5  out of  5
rating by nenarican13
"Great customer service offered by Danielle! We have saved hundreds of dollars by switching to State Farm Insurance. Thank you!"
We responded:
"Thank you! We're so proud of our team here, and we're glad Danielle was able to save you so much!"
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Charlie Roberts

January 21, 2025

5  out of  5
rating by Charlie Roberts
"All meetings professionally done."
We responded:
"Thank you, Charlie! We're always happy to help!"
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Trisha Marsh

January 20, 2025

5  out of  5
rating by Trisha Marsh
"Danielle was a pleasure to work with, very knowledgeable, and saved us $600+ a year! Amazing customer service. I'm glad we made the switch!!! Great job Danielle 👍"
We responded:
"Thank you, Trisha! We're so glad to hear Danielle was able to help you save so much on your insurance!"
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Ed Falish

December 21, 2024

5  out of  5
rating by Ed Falish
"From Danielle converting us over to State Farm, to Brittany answering any questions we might have, this office provides outstanding customer service. So glad they are our new insurance."
We responded:
"Ed, Thank you for giving us the opportunity to be your new insurance agent and we look forward to providing the outstanding customer service for many years to come. Roger"
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Luis Monell

December 17, 2024

5  out of  5
rating by Luis Monell
"I had a great experience at State Farm. Ms. Danielle Wells the representative was very helpful and kind make you feel like you were at home walk you through all the steps for life insurance and auto policy."
We responded:
"Thank you, Luis! We're always happy to hear about our team members making a great impression! We look forward to working with you in the future."
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brock smalls

December 17, 2024

5  out of  5
rating by brock smalls
"Danielle was super helpful and nice!!"
We responded:
"Thank you, Brock! We've got a great team here, and we're glad Danielle was able to help you out!"
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Tyler Barker

December 16, 2024

5  out of  5
rating by Tyler Barker
"Danielle is awesome. She helped me a year ago when I was shopping around and due to her helpfulness and knowledge I chose State Farm. I had never been with State Farm prior. Thank you, Danielle."
We responded:
"Thank you, Tyler! We're so glad Danielle was such a big help!"
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Gurami Jguenti

December 16, 2024

5  out of  5
rating by Gurami Jguenti
"Worked with Alyssa. Very informative and helpful. Hope to be a long time customer"
We responded:
"Thank you, Gurami! We're so glad to hear Alyssa was able to help you out. We look forward to working with you!"
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Jake Lightner

December 13, 2024

1  out of  5
rating by Jake Lightner
"I got a call this morning saying my insurance was gonna go up $250 for one ticket. The officer T Davis lied on me about the complete so I didn’t get any license points 79 in a 70 Yeah, take me six months for a car to get fixed I’m still waiting on it and they’re telling me they’re gonna charge $250 extra Tell me About the other recent Tickets I just don’t understand how you guys are number one y’all are like number zero not even in a number number one in North Carolina more like number 10 these guys Really do absolutely Nothing to really help you out every time insurance claim somebody else being at fault Every time I ask them for any type of help, my insurance goes up will go down for one month and then skyrocket another hundred bucks This is the first time they’ve ever contacted me telling me my answer is gonna go up because of driving now I kind of feel stuck with y’all because I have health life and renters insurance under you guys I really should’ve stayed with Allstate where they had my hands"
We responded:
"Hi Jake, Thank you for your review. We certainly understand your frustration with the rate increase on your auto insurance. We provided you with a courtesy call 6 weeks prior to your renewal to help you any way possible and to make sure you were aware - and you decided to drop profanity all over the place in response. State Farm follows the North Carolina Department of Insurance Safe Driver Incentive Plan which means we must use the recent speeding ticket as a factor in your rates. State Farm pays claims promptly, courteously, and fairly; and we are unable to discuss the specifics here. We would love help you with any questions that you might have about your insurance. Thank you for your business. Roger"
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Darius Urbon

December 11, 2024

5  out of  5
rating by Darius Urbon
"Sorry, there are no photos to share, but I will share one thing. It was an absolute pleasure to have the opportunity to have conversation with Sarah E Young she’s an asset to the corporation, due to the fact that she is well informed, has a bundle of patience to listen to the prospect/policyholder. Besides being kind and considerate and a mother who is due to be a child soon? I would like to wish her the best of luck in a load of health and happiness for her future addition to the collection, a.k.a. family. Roger, you should feel fortunate.. Happy holidays to one and all. Talk to you next year! Sincerely, D. A. URBON."
We responded:
"Darius, I am so glad to hear that Sarah took great care of you. Sarah is always dedicated to taking care of our policyholders. We look forward to serving you for years to come. Welcome to State Farm! Roger "
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Quinton McCrae

December 6, 2024

5  out of  5
rating by Quinton McCrae
"Sarah was a great agent gotten me a great quote for not only auto but for renters insurance too"
We responded:
"Thank you for sharing your experience, Quinton! It's fantastic to hear that Sarah was able to provide you with a great quote for both auto and renters insurance. Your satisfaction is our priority, and we're delighted to have met your needs!"
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Steffen Young

December 6, 2024

5  out of  5
rating by Steffen Young
"Sarah is great with customer service! She is always able to help answer any questions I have and has made my experience with State Farm a very positive one."
We responded:
"Thank you so much for your kind words, Steffen! It's fantastic to hear that Sarah has been able to assist you with all your questions and make your experience with State Farm so positive. We appreciate your feedback and look forward to continuing to provide you with excellent service!"
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Nazily Alcoser

December 6, 2024

5  out of  5
rating by Nazily Alcoser
"Danielle helped me get my car insurance set up And she made everything so simple and easy and got me a great price ! She’s very attentive and such a delight to be able to work with . If I ever need anything she is there to assist . I highly recommend this agency and ask for Danielle so she can get you a great deal!"
We responded:
"Thank you so much for sharing your positive experience with Danielle! It's wonderful to hear that she made setting up your car insurance simple and easy while securing a great price. Your recommendation means a lot, and we're delighted that Danielle's attentiveness and delightful service stood out to you. We're always here to assist whenever you need anything!"
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Rick Sanford

December 5, 2024

5  out of  5
rating by Rick Sanford
"Danielle has been wonderful to work with over many years. Her professionalism, knowledge, and great personality make purchasing insurance a surprising pleasure."
We responded:
"Thank you so much for your kind words, Rick! Danielle's professionalism, knowledge, and great personality truly shine through in her work. It's fantastic to hear that purchasing insurance has been a pleasure for you over the years!"
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Cherie Fulker

December 4, 2024

5  out of  5
rating by Cherie Fulker
"I really appreciate Danielle for being so patient and kind with me at 84 years old, I get easily confused and she has to explain things over and over. She is so sweet and I think she deserves a raise Thanks for being such and outstanding individual and taking your time with me"
We responded:
"Thank you so much for sharing your experience, Cherie! Danielle is indeed a wonderful part of our team, and it's heartwarming to hear how much her patience and kindness have meant to you. Your kind words truly highlight the dedication we strive for every day."
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Monique Zetina

December 4, 2024

5  out of  5
rating by Monique Zetina
"Zach was great!"
We responded:
"Thanks for sharing your experience, Monique! It's wonderful to hear that Zach provided great service. We appreciate your feedback and look forward to continuing to assist you with your insurance needs!"
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Brittnee valladares

December 4, 2024

5  out of  5
rating by Brittnee valladares
"Since 2019 Danielle Wells has assisted me with multiple policies. and She is only a phone call or email away to assist me with any questions that I have. She has been a guiding light for my insurance needs that have ranged from car, home, and renters. Not only does Danielle have high level knowledge of the industry she handles each conversation with professionalism and kindness. I have recommended many peers and colleagues to Danielle and plan to continue to send any that asks for a recommendation her way. Thanks for all you do, Danielle."
We responded:
"Thank you so much for sharing your experience, Brittnee! It's wonderful to hear how Danielle has been a guiding light for your insurance needs since 2019. Your kind words about her professionalism and kindness mean a lot. We're delighted that you feel confident recommending Danielle to your peers and colleagues. Thanks for your continued trust and support!"
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Michele Sanford

December 4, 2024

5  out of  5
rating by Michele Sanford
"I highly recommend using Roger O’Connell State Farm for your insurance needs. Ask for Danielle, she will take good care of you. She is very professional, patient and empathetic. I referred several of my friends to her and they are happy I did!"
We responded:
"Thank you so much for the wonderful recommendation, Michele! It's fantastic to hear that Danielle has provided you with such professional, patient, and empathetic service. We're delighted that your friends are also happy with their experience. Your referrals mean the world to us!"
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Nicole Hathcock

December 4, 2024

5  out of  5
rating by Nicole Hathcock
"Danielle Wells was very helpful with all my questions. She took the time to address my concerns and was patient with me throughout the conversation. She was very knowledgeable about the changes I needed to make and helped me make decisions in a way where I felt she cared, but was not pressuring. I really appreciated that!"
We responded:
"Thank you so much for sharing your experience, Nicole! It's wonderful to hear that Danielle was able to address all your questions and concerns with such patience and care. We always aim to provide knowledgeable and pressure-free assistance, and it’s great to know that you felt supported throughout the process."
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Nannette Ghanatzian

November 19, 2024

5  out of  5
rating by Nannette Ghanatzian
"Alyssa Lane was wonderful. Highly recommend Alyssa."
We responded:
"Thank you so much for your kind words! Alyssa truly appreciates the recommendation and is delighted to have been able to assist you."
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Ivan Paz

October 30, 2024

5  out of  5
rating by Ivan Paz
"Really easy and painless process to set up my renter's insurance with Roger O'Connell State Farm. I set it up with Zak over the phone who was very helpful and nice! Highly rec!"
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that Zak made the process of setting up your renter's insurance easy and painless."
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Heather Pirigyi

October 22, 2024

5  out of  5
rating by Heather Pirigyi
"Dylan was extremely helpful and knowledgeable when we needed to change our title and registration from one state to another. He made the process so easy. We have had State Farm insurance for at least 30 years - the last 4 1/2 here in Davidson, NC and could not be more satisfied!"
We responded:
"Thank you so much for sharing your experience, Heather! It's wonderful to hear that Dylan was able to assist you with your title and registration change so smoothly. We're delighted to know that you've been with State Farm for 30 years and that your time with us in Davidson, NC has been so satisfying. Your continued trust and satisfaction mean the world to us!"
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Ian Wessner

October 22, 2024

5  out of  5
rating by Ian Wessner
"Dylan was amazing at helping myself get car insurance after moving to NC from a different state. He answered all my questions and had a very polite and calm demeanor whenever I would call to ask for help. I’ve done business with Rodger O’Connell for many years and has never failed to leave me happy and satisfied. I would highly recommend giving them a call."
We responded:
"Thank you so much for sharing your positive experience, Ian! It's fantastic to hear that Dylan was able to assist you smoothly with your car insurance needs after your move to NC. We're delighted that our team continues to meet your expectations and keep you happy and satisfied."
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Elaine

October 15, 2024

5  out of  5
rating by Elaine
"Zach explained options for coverage and premium clearly . He evaluated the cost- benefits of policy features to achieve a competitive premium. The exchange was intelligent and empathetic: a valued and refreshing change from online insurance. Thank you, Zach and Roger O'Connell."
We responded:
"Thank you so much for sharing your experience, Elaine! It's fantastic to hear that Zach was able to clearly explain your coverage options and help you find a competitive premium. We're delighted that you found the exchange both intelligent and empathetic. Your kind words mean a lot to us!"
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Tionne Fitzgerald

September 27, 2024

5  out of  5
rating by Tionne Fitzgerald
"After stressing about car insurance for months, Zak took that away in one phone call! As a young insurer it’s been tough but he was able to help me get a policy at better rates than I’ve been quoted. Very much appreciated and highly recommend agent!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Zak was able to alleviate your stress and find you a great policy with better rates. Your recommendation means a lot to us!"